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Dec 31, 2002

The quote doctor

The Doctor dissects this month's best and worst quotes

Best quote of the month 'When I found out what was going on, it wasn't acceptable, period.' - Jeffrey Barbakow, CEO, Tenet Healthcare, New York Times, November 11 Barbakow is reacting to scandalous revelations that his company saw rapid earnings growth from charging overly aggressive prices to public and private insurers. Barbakow is in a crisis where every comment can make matters worse. In this quote, he is adroitly positioning himself as the victim, not the perpetrator, and then finally, as

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TJ Walker

TJ Walker, a New York City-based media/speech trainer, publishes a free media tips newsletter ( tjwalker@tjwalker.com ).
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