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Terms & conditions



Purchasing Advertising or Sponsorship space in IR Magazine publications
For the terms and conditions governing purchase of advertising or sponsorship space in our publications, please click here .

1.    What's in these terms?

These terms apply in respect of any access by you to content on, or purchase by you of subscription products or services via, any of the following websites (our ‘sites’) of IR Media Group ('we' or 'us'):

2.    Who we are and how to contact us?

We are registered in England and Wales under company number 03724289 and with our registered office at 6 Lloyd's Avenue, London, EC3N 3AX, UK. Our UK VAT number is GB 626 819 221. Our EU VAT number is EU372047205.

To contact us, please email contact our Subscription team or call our customer service line on +44 20 8004 5337.

3.    By using our sites, you accept these terms

By using our sites, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.

We may update these terms from time to time for legal or regulatory reasons, or to reflect changes in our services or practices. 

Any new versions of these terms will state what has been changed from the previous version, and if you are a subscriber, we will notify you by email of any material change that affects you. You should regularly check this page to see if any changes have been made. If you are a subscriber, any changes will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a subscriber, any changes will become effective as soon as we notify you of them.

4.    There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:
•    Our Privacy Policy - we will only use your personal information as set out in our Privacy Policy
•    Our Subscription Terms - if you purchase a subscription from our sites, our Subscription Terms (below) will apply to you.

You are responsible for ensuring that all persons who access our site through your internet connection and/or subscription are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

5.    We may make changes to our sites

We may update and change our sites and any content on them from time to time. 

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted and we give no warranty or assurances that our sites or all or any of the content on them will be available at all times or at particular times. We may suspend or withdraw, or restrict the availability of, all or any part of our site for business and operational reasons without notice or liability to you at any time. We will try to give you reasonable notice of any suspension or withdrawal.

6.    You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, or as part of your subscription you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at
7.    Use of material and content on our sites

We are the owner or the licensee of all intellectual property rights in our site, and in the material and any content published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not translate, merge, adapt, vary, alter or modify, the whole or any part of any content made available or accessed by you without our strict permission.

Permitted use of content 
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site and use that content for your own internal business purposes.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You may not use any content printed, saved or downloaded from our sites for commercial purposes without first obtaining a licence from us (or our licensors, as appropriate) to do so.

You may not use any of our content for your commercial gain. 'Commercial gain' means any activity attracting any advertising revenue or subscription payments on distribution of or access to our content, or by reducing the need for any third party to subscribe to view our content directly

You may not
•    copy, publish, republish or redistribute, communicate or disseminate to third parties full text articles and other content or any information obtained or derived therefrom in any way
•    archive or store any content for access by anyone other than yourself
•    create summaries, abstracts or other derivative works from content, except as permitted in the 'Permitted use' section above
•    photocopy or scan copies of articles
•    remove the copyright or trademark notice from any copies of content made under these terms and conditions
•    create a database in electronic or structured manual form by systematically and/or regularly downloading, caching, printing and storing all or any content (by spidering or otherwise)
•    frame, harvest or scrape content or otherwise access content for similar purposes
•    use or attempt to use content outside the parameters we set depending on what subscription you have, as further set out here.

If you print off, copy or download any part of our sites or use any content in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. We reserve our rights to take any further action as may be necessary, including legal action, in such circumstances.

8.    Information and content on this site – Our Warranty

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. We will endeavour to operate our sites and publish content using reasonable skill and care and will use reasonable efforts to promptly remedy any fault of which we are aware. This is the full extent of the promises or warranties we give you regarding our sites, content and services.
Our sites and all content are provided on an 'as is' basis, and we do not make any promises or warranties regarding their quality, accuracy, security, timeliness or currency, fitness for purpose, non-infringement availability, or the functionality of our sites. 

Our content is for general information purposes only and is not intended to meet your particular requirements. Commentary and other materials posted on our sites are not intended to amount to advice, recommendation or endorsement on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed by any visitor to the sites or anyone who may be informed of any of their contents, to the fullest extent permitted by law.

We are not responsible for websites we link to
Where our site or services contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the content of those sites or resources and we give no warranty or assurances that our sites or all or any of the content on them will be available at all times or at particular times.

9.    Uploading content to our services

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out below.

You take full responsibility for any of your submitted content that you or we publish. You warrant that any contribution complies with any applicable laws and any standards (including these terms) which we make available to you. You agree to be responsible for and indemnify us in respect to any claim made against us by any third party in relation to your content and for any loss or damage we suffer as a result. 

Rules for posted content
You agree that:
•    any content you post is your own original content, is accurate (where it states facts), is genuinely held (where it states opinions) and does not (and our publication and use of it will not) infringe or interfere with the copyright or any other rights of any third party
•    you will not add or link to any content that is offensive, obscene, indecent, malicious, threatening, abusive, defamatory or otherwise unlawful
•    you will not post, link to or otherwise publish any content containing any form of advertising or promotion for goods and services or any form of unsolicited communication
•    you will not impersonate any person or organization or represent yourself as any other forum guest, host or other third party
•    you will not post or transmit any content that contains software viruses, files or code designed to interrupt, destroy or limit the functionality of our sites or any computer software or equipment.
•    Any content you post will comply with all applicable laws.

Our rights to use your content

You will retain ownership of any content you post to any page of our sites, but in posting it, it will be considered non-confidential and non-proprietary and you are granting to us a right to publish, reuse, archive, modify, delete or commercially exploit that content in whole or in part as we see fit on our sites or elsewhere (online or offline) and at any time, without any requirement to pay you or attribute the content to you, and without any obligation to seek further consent or permission. The license you grant us is perpetual and irrevocable, and you waive any moral rights you may have in relation to the content. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site at our sole discretion.

User generated content is not approved by us  
User generated content, information and materials have not been verified or approved by us. The views expressed by other users on our sites do not represent our views or values.
We do not monitor or moderate any user generated content published on our sites.
If you believe that any content published on our sites is untrue, offensive, unlawful, misleading or otherwise fails to comply with these terms, then you can notify us by emailing us at Upon receiving any complaints about content, we will review the content in question and may then decide to remove or edit it. 

10.    We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.


11.    Subscriber Terms

These are the terms and conditions on which we supply Subscription Services to you. Your application to register an account and your continued use of our services will also constitute your acceptance of these terms and any amendments or updates to them. 

How we will accept your order for our services (“Subscription Services”). Our acceptance of your order will take place when you have: (a) provided us with the information we require and valid, up-to-date and complete contact and payment details to process any payment (either credit card, direct debit or debit card) as detailed on our web site and we email you to accept your order; (b) once we have received payment for any applicable invoice for your subscription, at which point a contract will come into existence between you and us and you will be granted access to the services as detailed in our order acceptance notice.

12.    If we cannot accept your order.

If we are unable to accept your order for any reason, we will inform you of this and will not charge you. Reasons may include: (a) in the event of obvious inaccuracies in prices stated; or (b) if we are unable to obtain payment authorization from the issuer of your payment card.

13.    Your order number.

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

14.    Your account.

As part of the registration process, you are required to provide your email address and create a username and password for your Account ("Login Details"). You are responsible for the security of your Login Details and we are not liable for any unauthorised access to your Account arising from your failure to keep your Login Details secure. We may, in our sole discretion, reject or change your Login Details at any time and shall notify you in the event that such changes are applied. You shall not provide access to your Account to any other person including. If you suspect that your Account has been accessed by another person, you must notify us immediately. 

15.    Accessing subscription services.

During the order process we will let you know how to access our services and how you can end your Subscription. We will make our Subscription Services available to you as soon as we accept your order. 

We are not responsible for delays outside our control. If our supply of Subscription Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end your Subscription and receive a refund for any Subscription you have paid for but not received.

What will happen if you do not give required information to us. We may need certain information from you so that we can supply Subscription Services to you. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may end your Subscription. We will not be responsible for supplying Subscription Services late or not supplying any part of them if this is caused by you not giving us the information, we need within a reasonable time of us asking for it.

Reasons we may suspend the supply of services to you. We may have to suspend the supply of Subscription Services to: (a) deal with technical problems or make minor technical changes; (b) update Subscription Services to reflect changes in relevant laws and regulatory requirement. 

Your rights if we suspend the supply of services. We will contact you in advance to tell you we will be suspending services, unless the problem is urgent or an emergency. 

We may also suspend supply of Subscription Services if you do not pay. Payment for the use of our services is required in advance. If you do not pay us when you are supposed to or we are unable to take payment for repeat subscriptions and you still do not make payment within 2 days of us reminding you that payment is due, we may suspend supply of Subscription Services until you have paid us the outstanding amounts. It is your responsibility to ensure that your contact details, payment details and account details are kept up to date. 

16.    Payment.

We can accept payment using Visa, American Express or Mastercard, or you can choose to pay using PayPal Express Checkout. Payment will be taken immediately upon our acceptance of your order. Please read our privacy policy for details of our commitments on the storage of financial details you supply. 

Subscription rates in currency other than GBP (£):
Prices quoted in euros (€), Canadian dollars or US dollars are an approximate figure only, calculated with references to the GBP (£) price. 

For purchases made in €, all credit cards will be debited in pounds sterling by your bank or building society on our behalf. Euro prices shall be converted by us at the rate of exchange published by on the day the credit card is charged. Your bank or building society may apply a different exchange rate to that applied by us to convert the pounds sterling amount to your local currency and/or charge an additional fee for the transaction. For purchases made in Canadian dollars, all credit cards will be debited in US$ by your bank on our behalf. Canadian $ prices shall be converted by us at the rate of exchange published by on the day the credit card is charged. Your bank may apply a different exchange rate to that applied by us to convert the US$ amount to your local currency and/or charge an additional fee for the transaction. 

For purchases made in US dollars (for Asia-Pacific subscribers), all credit cards will be debited in pounds sterling by your bank or building society on our behalf. US$ prices shall be converted by us at the rate of exchange published by on the day the credit card is charged. Your bank or building society may apply a different exchange rate to that applied by us to convert the pounds sterling amount to your local currency and/or charge an additional fee for the transaction. 

If you have any queries about the prices charged by us please contact our customer services team.

17.    Making changes to your subscription.

If you wish to make a change to your Subscription, please contact us. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price of Subscription or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.  To contact us, please email contact our Subscription team or call our customer service line on +44 20 8004 5337
18.    Renewing your Subscription and cancellation

Subscription Renewal. Your subscription will not renew automatically. If you wish to continue your subscription for an additional 12-month term, you must notify us no later than 14 days prior to your subscription renewal date.  
Please note that our subscription rates may change from time to time. If there is any change in our rates, we will send to you details of our new rates in advance of your renewal date or attempting to take payment.
If you want to end a Subscription before the end of its term, just contact us to let us know. Please note that we do not refund any proportion of a subscription – you will continue to be a subscriber until the end of your Subscription term. 

19.    Our rights to end your Subscription.

We may end your Subscription if you break it. We may end your Subscription for Subscription Services at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 3 days of us reminding you that payment is due; (b) you breach any agreement we have with you. 


20.    Liability.

If you are not a paying subscriber to our content, we do not have financial responsibility or liability to you arising out of your use of our sites or access to our content, or in connection with these terms. 
If you are a subscriber, then save in respect of our liability for death or personal injury caused by our negligence, or for fraud, the only liability we accept for direct damages actually incurred by you as a direct result of your use of our sites and/or content in accordance with these terms, subject to a limit equal to the price paid by you to us for your subscription during the year in which you incur the damage. To the fullest extent permitted by law, we disclaim and exclude liability for all other types of loss and damage. 

21.    Governing law

These terms are to be interpreted in accordance with and governed by English law and shall be subject to the non-exclusive jurisdiction of the English courts.

22.    General.

We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this.  If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide Subscription Services, we can still require you to make the payment at a later date.

23.    Linking to our sites

You may link to the home page of any of our sites, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our sites must not be framed on any other site, nor should you establish a link to any part of our sites other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to make any use of material on our sites other than that set out above, please address your request to