How they do it at BT

British Telecom has come a long distance from when it was Britain's telephone and telegraph monopoly – part of the countries Post Office monopoly. In the 1980s, along with BP, it was a flagship of the privatization efforts of Margaret Thatcher as she attempted to create a population of shareholders throughout Britain. Today, almost 20 years later, BT still has 1.5 mn individual holders there, although they own only 20 percent of what is now an international telecoms giant. But neither